Petly.com has migrated to a mobile app called Vello that can be downloaded to your smart phone. To keep enjoying access to your pets' records, please follow these instructions.
1. Download the app from the app store. It’s called IDEXXvello
2. Once it’s downloaded and open, click on ‘create a new account’
3. It will ask for the email address or phone number that is associated with our clinic and it will send verification code.
4. Then it will ask for the clinic name which will create a drop down with us at the top.
5. Click on it and you should immediately be taken to your pets’ account.
6. It may then ask you to verify our email address (they send a verification code to it)
1. Download the app from the app store. It’s called IDEXXvello
2. Once it’s downloaded and open, click on ‘create a new account’
3. It will ask for the email address or phone number that is associated with our clinic and it will send verification code.
4. Then it will ask for the clinic name which will create a drop down with us at the top.
5. Click on it and you should immediately be taken to your pets’ account.
6. It may then ask you to verify our email address (they send a verification code to it)
Why should I add the Vello App?
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